Before You Call

Photo of officer inside a squad carThe Greenville Police Department receives over 150,000 phone calls per year. To save time and possible frustration, use this checklist before calling the Police Department with a non-emergency inquiry or request:

  • Typically, you will need a pen and paper on hand to write down information, names and phone numbers for future reference.
  • If you are calling to report or inquire about an incident, you need to know whether the incident occurred within the city Limits of Greenville. If you are unsure you can use this on-line address checker to verify that the location falls within the city limits. If it does not, it may be one of the other agencies within Greenville County which are listed along the right side of this page. If it is not located within Greenville County, you can find the phone number of most other agencies listed here.
  • If you are inquiring about an incident that has already been reported, please have the case incident number in hand before calling. Case files are most easily retrieved by using the case number.
  • If you are inquiring about the status of your case investigation, you need to speak with the assigned investigator. If you do not know the name, or the phone number, for the assigned investigator, you may call the Investigations Receptionist at 864-467-5342. Give the receptionist your case number and she will put you in contact with the assigned investigator.
  • If you are calling to add items to a stolen items or damages list after your initial report was taken, call the Front Desk at 864-467-5258 and speak to the front desk officer who will do a supplemental report to add the additional items or damages to your case.
  • If you need a copy of an incident report you will need to call Public Records at 864-467-5257.
  • If you need to speak with a specific uniformed patrol officer, call Police Dispatch at 864-271-5333 and follow their instructions to reach the officer.

Police Department Contact Numbers

Contact Telephone Number
Emergency 911
Deaf TDD 911
Non-Emergency Police Dispatch (or if unable to get through on 911) 864-467-5333
Desk Officer (takes phoned-in reports when Police presence not needed) 864-467-5258
Office of the Chief 864-467-5310
Media Relations 864-467-5022
Internal Affairs 864-467-5510
Administration Division 864-467-5222
Recruiting Office 864-467-5022
Crime Prevention Officer 864-467-5147
Crime Analysis 864-467-5475
Criminal Investigation Division 864-467-5404
Arson, Auto Theft, Property Crimes, White Collar Crime, Violent Crime, Youth Services, School Resource Officers, Case Management, Pawn Shops 864-467-5342
Juvenile Crime 864-467-5168
Victim-Witness Services 864-467-5508
Special Operations Section 864-467-5378
Vice and Narcotics 864-467-4385
Central Business District Patrol Unit 864-467-5325
Crime Stoppers 864-467-5268
Central Support Section 864-467-6619
Traffic Special Enforcement 864-467-4378
Animal Control 864-271-5333
Operations Division 864-467-5325
Case Follow-Up Officers 864-467-5342


Other Useful Numbers

Contact Telephone Number
Greenville Cares (City Help Line can assist with many neighborhood concerns) 864-232-2273
Department of Motor Vehicles (DMV) Laurens Rd. Office 864-241-1145
City Magistrate LEC - Judge James Hudson 864-467-5302
City Magistrate LEC - Judge Horace Butler 864-467-5312
Greenville County Detention Center 864-467-2461
Legal Aid Telephone Intake Services (LATIS) - (statewide) 1-888-346-5592
United Way Information & Referral Helpline 864-467-3300
Greenville Municipal Court 864-467-6650
Traffic Court 864-467-6638
Criminal Court 864-467-6636
Greenville County Sheriff's Office 864-271-5210
SC Highway Patrol 864-260-2200
Greenville Technical College Campus Police 864-250-8911
Greer Police Department 864-848-2151
Mauldin Police Department 864-297-5200
Pickens Police Department 864-878-6366
Fountain Inn Police Department 864-862-4461
Simpsonville Police Department 864-967-9536
Travelers Rest Police Department 864-834-9029
Anderson County Sheriff's Office 864-233-1158
Spartanburg County Sheriff's Office 864-596-2076
Norfolk Southern Railroad Police 1-800-453-2530
U.S. Marshal Service 864-232-1566
Federal Bureau of Investigation (FBI) 864-232-3807
Bureau of Alcohol, Tobacco and Firearms (ATF) 864-282-2937
U.S. Secret Service 864-233-1490
National Response Center & Terrorist Hotline - Toxic Chemicals and Oil Spills 1-800-424-8802