Before You Call
The Greenville Police Department receives over 150,000 phone calls per year. To save time and possible frustration, use this checklist before calling the Police Department with a non-emergency inquiry or request:
- Typically, you will need a pen and paper on hand to write down information, names and phone numbers for future reference.
- If you are calling to report or inquire about an incident, you need to know whether the incident occurred within the city Limits of Greenville. If you are unsure you can use this on-line address checker to verify that the location falls within the city limits. If it does not, it may be one of the other agencies within Greenville County which are listed along the right side of this page. If it is not located within Greenville County, you can find the phone number of most other agencies listed here.
- If you are inquiring about an incident that has already been reported, please have the case incident number in hand before calling. Case files are most easily retrieved by using the case number.
- If you are inquiring about the status of your case investigation, you need to speak with the assigned investigator. If you do not know the name, or the phone number, for the assigned investigator, you may call the Investigations Receptionist at 864-467-5342. Give the receptionist your case number and she will put you in contact with the assigned investigator.
- If you are calling to add items to a stolen items or damages list after your initial report was taken, call the Front Desk at 864-467-5258 and speak to the front desk officer who will do a supplemental report to add the additional items or damages to your case.
- If you need a copy of an incident report you will need to call Public Records at 864-467-5257.
- If you need to speak with a specific uniformed patrol officer, call Police Dispatch at 864-271-5333 and follow their instructions to reach the officer.