The Support Division, is responsible for the management, administration, fiscal responsibility, and supervision of support services functions including criminal investigations, communications, central business district officers, traffic collision reconstruction and selective enforcement, animal control, warrants/security, vice/narcotics, crime victim advocates, crime stoppers, and supply/property management.
The Communications Section is the Public Safety Answering Point (PSAP) for the City of Greenville. The Communications Section answers all calls for police, fire, and medical emergencies in the City of Greenville and dispatches approximately 95,000 calls for service per year. The Communications Section follows the standards and guidelines of the Association of Public Safety Communications Officials (APCO). The Communications Section has become one of the most technologically advanced Police/Fire Communications Centers in the upstate by having equipment for Computer Aided Dispatching, interoperable radio equipment, reverse 911 capabilities, and the Public Safety Camera System.
The Communications Bureau has become one of the most technically advanced 911 Center’s in the upstate. Key employees are trained to work with and manipulate technical systems to ensure correct response to situations for the community, maintain the systems and train others to effectively assist the public. The technological advancements aid operators in the performance of the duty to provide efficient services to the public and first responders and it requires employees who have the ability to understand and utilize these advanced systems.