Passenger Orientation

Greenlink offers new customers the opportunity to familiarize themselves with our vehicles and boarding procedures in a controlled, relaxed environment prior to their first time riding the bus. Because vehicles used for orientation sessions are not actively in service, they also allow ample time for passengers with disabilities to get acquainted with the vehicle features designed to assist and protect them.

The orientation session lasts approximately one hour and covers:

  • How to plan a bus trip
  • How to board and pay the fare
  • How to ride and signal a stop request
  • How to load and unload a bicycle on the bicycle rack

New passenger orientations are offered on the 2nd Thursday of each month at both noon and 5:30 p.m. at the Greenlink Transit Center (100 W. McBee Avenue). Registration is required. Please complete the form below to register for one of the orientation sessions.

In addition to scheduled orientation sessions, Greenlink can also accommodate individual requests or requests for virtual Passenger Orientations. If you are unable to attend one of the sessions, or would like to conduct your orientation virtually, please contact us at 864-298-2756 or nmcaden@greenvillesc.gov.

2024 New Passenger Orientation Registration Form


Passenger Orientation Photo
Passenger Orientation - Using the Bike Rack

Greenlink Rider's Guide