Contact Us

Before You Call

The Greenville Police Department receives over 150,000 phone calls per year. To save time and possible frustration, use this checklist before calling the police department with a non-emergency inquiry or request:

• Typically, you will need a pen and paper on hand to write down information, names and phone numbers for future reference.
• If you are calling to report or inquire about an incident, you need to know whether the incident occurred within the city limits of Greenville. If you are unsure you can use this online address checker to verify that the location falls within the city limits. If it does not, it may be one of the other agencies within Greenville County.
• If you are inquiring about an incident that has already been reported, please have the case incident number in hand before calling. Case files are most easily retrieved by using the case number.
• If you are inquiring about the status of your case investigation, you need to speak with the assigned investigator. If you do not know the name or the phone number for the assigned investigator, you may call the Investigations receptionist at 864-467-5342. Give the receptionist your case number and she will put you in contact with the assigned investigator.
• If you are calling to add items to a stolen items or damages list after your initial report was taken, call the front desk at 864-467-5258 and speak to the front desk officer who will do a supplemental report to add the additional items or damages to your case.
• If you need to speak with a specific uniformed patrol officer, call police dispatch at 864-271-5333 and follow their instructions to reach the officer.
• For up-to-the-minute public safety, traffic and law enforcement information, please download the Greenville Police Department's app on your smart phone, by searching "Greenville Police Department" and looking for our patch. Link to download: Android, iPhone.

Police Reports

If you need a copy of an incident report you will need to call Public Records at 864-467-5257.

Animal Control

 We now have a new way for you to contact animal control officers directly with your complaints. An email address, animalcontrol@greenvillesc.gov, has been set up for the public to contact animal control about any issue of concern. This email address does not replace calling our dispatch center for service. Instead, it adds another means of communication. For incidents requiring immediate attention, please continue to call 864-271-5333.

Greenville County Law Enforcement Agencies

A surprising number of people are unaware of the different law enforcement agencies located within Greenville County. This often results in confusion and frustration when they attempt to contact an agency to report a crime, follow up on their case or ask a question.

Before you pick up the phone you should first determine which agency you need to speak with. Agencies located within Greenville County are: