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1. How do I get an Animal Control Officer out to my house?

Call police dispatch: 864-271-5333. The dispatcher will notify the Animal Control Officer who will respond to your home or incident location.

2. What are your hours?

Normal hours are Monday through Friday, 8:30 a.m. to 5:30 p.m. These times change during daylight savings hours to 8 a.m. to 7 p.m. in order to be more responsive to the needs of the citizens of the city.

3. What do I do if I have an animal problem on the weekend or after hours during the weekday?

Call the Greenville Police at 864-271-5333. The dispatcher will send out a Police Officer to deal with the situation. If the Police Officer thinks an Animal Control Officer needs to be called out, they will then notify dispatch.

4. What do I do if my pet comes up missing?

Go to the Greenville County Animal Care Services (GCACS) at 328 Furman Hall Road to see if Animal Control has picked up your pet. You have 5 days to reclaim your animal before it becomes the property of the GCACS.

5. Does my dog have to be on a leash?

Yes, any time your dog is off your property, it must be on a physical restraining device such as a leash. Electronic devices/shock collars are not considered appropriate physical restraints.

6. What do I do if I find an animal?

Animal Control will pick up all stray animals at your home. You can also take the animal to the Greenville County Animal Care Services (GCACS) yourself. The animal will be housed there. If the owner fails to claim the animal within five days, the animal then becomes the property of the GCACS.